Monitoring kids safely

TSNC's family monitoring is designed to give you visibility into real threats without turning into surveillance. Here's exactly what each setting reveals โ€” and what it doesn't.

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Our principles, before any settings
  • Monitor for threats, not behavior. We tell you when something dangerous happened, not what your kid was doing.
  • No transcripts. We don't record DMs, texts, search queries, or page content.
  • Your kid sees what you see. The Activity panel is visible to them too โ€” same data. No secret monitoring.
  • Age-appropriate by default. Younger kids get more visibility surfaced; teens get autonomy with safety nets.

What the Family Dashboard shows you

The activity feed surfaces things in three categories:

  • Threats blocked โ€” TSNC stopped them from going to a known phishing or malware site. You see the threat type but not the specific URL (so you don't accidentally click it later).
  • Suspicious activity warnings โ€” they encountered something concerning (a brand-new lookalike domain, a suspicious-looking email) and TSNC warned them. You see that it happened.
  • Wins โ€” they reported a phishing email, completed a training module, caught a simulated phishing test. We celebrate these. So should you.

What the Family Dashboard doesn't show

We want this to be plain so you can have honest conversations with your kids:

  • Websites they visit (unless one was actively dangerous and we blocked it)
  • Search queries
  • Messages, DMs, texts, or any communication content
  • Specific files they've uploaded or downloaded
  • Their typed passwords (we don't even know them)
  • Photos or media they've viewed
  • App usage outside the browser

Per-kid protection levels

TSNC defaults to age-appropriate protections based on the birthdate you set when adding a family member. You can override per kid.

Strict (default for under 10)

  • Aggressive blocking of suspicious sites โ€” better to over-block than miss something
  • Trust scores below 60 trigger an automatic block (with explanation)
  • You get notified for every blocked site
  • Unknown senders flagged in supported email clients

Moderate (default for 10โ€“13)

  • Warns but allows past for trust scores 40-60 with a click-through
  • You get notified for high-severity threats only (clear phishing, malware)
  • The kid sees their own warnings and learns to spot them
  • Weekly summary email to parents

Lenient (default for 14+)

  • Warns but doesn't block โ€” the kid is in charge, with TSNC as a safety net
  • You only get notified for serious incidents (e.g., they entered credentials on a known phishing page)
  • Their dashboard shows them what got flagged; you trust them to read it
  • This is the level we recommend for healthy practice โ€” the goal is for them to internalize good habits, not to be hand-held forever
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Don't over-monitor
We've seen the pattern: parents start with Strict on a 13-year-old, every blocked site triggers an alert, the kid resents it, the parent feels overwhelmed by alerts and stops looking. Better: pick the level that matches your trust, and adjust based on real events.

Talking to your kids about it

The conversation is more important than the settings. Here's the framing we recommend:

"TSNC is a tool that warns us about scams online. It works like a smoke alarm โ€” it only goes off when there's real smoke. It doesn't watch you all the time, and it doesn't tell me what you're doing. If something dangerous happens, I'll know, and we can talk about it."

Then show them their own dashboard โ€” the same one you see. Let them know they can review their own activity, see their own trust score, even raise things with you that confused them. That's how you build the long-term habit, which matters more than any single threat we block.

Alerts you'll actually receive

We try not to spam you. Real-time alerts (email, optional SMS) are reserved for:

  • Credentials submitted on a known phishing page
  • Family member's email appears in a major data breach
  • Account takeover indicators (login from a new country, password change without an MFA challenge)
  • Repeated failed MFA attempts (someone may be trying to break into the account)

Routine activity goes into the weekly digest email, not real-time alerts.

FAQ

Can I see what websites my kid visits?+
No, not by design. We could technically build it; we chose not to. If you genuinely need browsing-history monitoring, there are products specifically designed for that (Bark, Qustodio, Apple Screen Time). TSNC is for security threats, and we don't want to be the tool that destroys parent-child trust to do something poorly when other tools do it well.
What about if I'm worried my teen is being targeted by a predator?+
That's real and serious. TSNC isn't the right tool for that โ€” we don't monitor messages or social media DMs. The right resources are: (1) talk to your teen, (2) involve a school counselor or family therapist, (3) if there's an imminent threat, contact local law enforcement. Tools like Bark do scan messages for predator patterns; we don't.
Can my kid disable monitoring?+
They can uninstall the browser extension, which would disable in-browser protection. They can't change the protection level you set in the Family Dashboard. If they uninstall, you'll see "extension not detected" in the dashboard within a few hours โ€” that's your cue to have a conversation.
Is TSNC's monitoring legal?+
For your minor children on a family account, yes โ€” parents have legal authority. We're not lawyers though, and laws vary. The bigger question is ethical, and we think it's about being honest with your kids about what monitoring is in place and why. Don't hide it; explain it.
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Adding family members