📱

SMS Verification Policy

How SMS-based two-factor authentication works at ThouShaltNotClick

The Short Version

We send SMS messages for one reason: to deliver one-time verification codes when you log in or access sensitive features. We never send marketing, promotional, or bulk messages. You opt in voluntarily from your account security page, and you can opt out anytime by replying STOP.

What we send

If you enable SMS-based two-factor authentication, we send you a 6-digit verification code in the following situations:

  • When you log in to your ThouShaltNotClick account
  • When you unlock your encrypted password vault
  • When you perform a high-risk administrative action (such as resetting another user's vault or deactivating a team member)

Each message is triggered by an explicit action you take. We never send unprompted texts, marketing messages, or bulk announcements.

Sample message
Your ThouShaltNotClick verification code is 123456. This code expires in 10 minutes. Do not share it with anyone. Reply STOP to opt out. Reply HELP for help.

How to opt in

  1. Log in to your account at thoushaltnotclick.com
  2. Go to Dashboard → Security Settings (/dashboard/security)
  3. Under "Two-factor authentication," click Set up SMS
  4. Enter your mobile phone number and click Send code
  5. Enter the 6-digit code we text you to confirm

That's it — SMS verification is now active on your account. You'll see it listed alongside any other verification methods (such as authenticator app) you've set up.

What you're consenting to: by enabling SMS verification, you agree to receive automated text messages from ThouShaltNotClick for the purposes described above. Message frequency depends on how often you log in or use sensitive features — typically a few messages per month per active user. Message and data rates may apply per your mobile carrier's plan. Your phone number is stored only as long as SMS verification remains enabled.

How to opt out

You can stop receiving SMS verification codes at any time:

  • Reply STOP to any verification message — this immediately opts you out
  • Or, log in and turn off SMS verification from Dashboard → Security Settings

When you opt out, your phone number is removed from our system. To re-subscribe later, reply START, UNSTOP, or YES — or enroll again from your security settings.

Important: if your organization requires two-factor authentication for password manager access, opting out of SMS will only work if you have an authenticator app set up as well. We will never leave you with no verification method when one is required by your organization.

Help

Reply HELP to any message and we'll send you instructions. You can also email us at support@thoushaltnotclick.com.

HELP response
ThouShaltNotClick: We send one-time codes when you log in. Manage settings at thoushaltnotclick.com/dashboard/security or email support@thoushaltnotclick.com. Reply STOP to opt out. Msg & data rates may apply.

Your privacy

  • We never share your phone number with third parties for marketing
  • We don't sell or rent your phone number
  • Your number is stored only as long as you keep SMS verification enabled
  • If you opt out or delete your account, the number is removed
  • SMS messages are sent through Twilio, our verified communications partner — they do not retain message content beyond what's needed for delivery

For more detail, see our Privacy Policy and Terms of Service. For a visual reference of the consent flow, see the SMS Opt-In Proof of Consent page.

ThouShaltNotClick is operated by Education Technology Professionals LLC.
Questions? support@thoushaltnotclick.com